Average Reviews:
(More customer reviews)The hardest part of this review will be keeping it short when so many things are wrong with this product. I purchased a camera, a gateway, a wall plug module, and a motion detector. It was a 4 evening of fighting with the setup to get everything partially working. Then after two days everything quit working. I have to completely reconfigure all products. Then once again after a couple of days, I had the same problem. I spent more time reconfiguring only to have it happen a third time. Camera could not be found, the motion detector did not work and the web based software could not see the gateway.
During the time that the system was working, it was only partially working. Features like the motion detection of the camera and actions by the web based software was supposed to send me Email if an event was triggered. That never happened. Tech support was useless. Night time tech support takes you to a 3rd party tech support that can solve no problems and tells you that you have to call during the day. I call daytime and asked a simple question about what a field in the camera setup called "Split By" was supposed to do and they could not answer that and told me to send in email. And as you might guess my email was never answered. The only other answer I got from daytime tech was the server was having software problem wait until Monday. Well it did start working on Monday for 2 days.
So here are my complaints:
Bad Tech Support,
Server Software has problems,
Documentation is too brief.
All product that I purchased were unreliable,
Once configured, things will quit working and when you try to correct everything quits working.
Not all features would work at anytime.
I have quit, I am no longer trying to make these product work.
Click Here to see more reviews about: Hawking HomeRemote Pro HRPC2 Wireless Video Camera with Night Vision
The Hawking Technologies HomeRemote Pro Wireless Video Camera with Night Vision lets you add streaming video to your HomeRemote Pro Monitor and Control System. This camera lets you keep an eye on your kids, pets, or your home via a browser or your Internet-enabled cell phone, regardless of your home's lighting conditions. Unlike standard Internet cameras that require complicated router configurations, this camera features true plug-and-play installation, making it easier than ever to set up a comprehensive monitoring system in your home.
Note: This product includes only the HomeRemote Pro Wireless Video Camera with Night Vision. A HomeRemote Pro Internet Gateway is required to use the camera (sold separately). An additional monthly subscription fee is required to access all of the features of the Pro Wireless Video Camera (Click here for a comparison chart between the basic and pro-level services).
High-Quality Live Video, Motion Detection, and Triggered Recordings The Pro Wireless Video Camera with Night Vision offers high-quality, live video at up to 30 frames per second over a browser, or at a seamless rate of up to 15 frames per second on your cellular phone (cell phone quality will depend on the quality of your cell phone Internet connection). No matter where you are, you can simply log into your account with your cell phone or available Internet connection and view any number of rooms in your house in real time.
From your HomeRemote Pro account site, you can adjust the resolution, image quality, frame rate, and image setting, letting you optimize its performance based on the quality of your Internet connection. With the included video recording software, the camera can also be set up to record video or images based on set schedules or motion triggers. (The software supports up to 16 cameras simultaneously.)
From your account site you can also schedule recordings, enable motion detection alerts, and set up a wide array of recording options. For instance, you can set your system to record when motion is detected in your front door and front windows, and the recorded video can be sent to FTP servers, email addresses, or network storage devices.
Infrared LED Night Vision Technology With the Pro Wireless Video Camera with Night Vision, you don't have to worry about losing performance during evening hours. The camera features infrared LED night vision technology, which lets you view live video even in the darkest environments. And for even greater security, the camera's external LEDs can be turned off for stealth installations.
Cell Phone Video Interface From your cellular phone the camera displays video at a seamless rate of up to 15 frames per second depending on your cellular Internet connection. You can preview the video in a small window or enlarge it for a more detailed view.
True Plug-and-Play Ease Setting up the Pro Wireless Video Camera with Night Vision couldn't be easier. Simply connect the camera to your router during the setup process. Using a computer with Internet access, open a Web browser and log on to the HomeRemote Pro Web site. Find the "Camera Set Up" link and follow the simple instructions. Once you set up the computer and test the connection, you have the option to set the camera up via the Web site interface wirelessly. Then with the included mounting hardware, you can place the camera to monitor any room in the house.
How the HomeRemote Pro Monitoring System Works The HomeRemote Monitoring System lets you monitor your home, secure it from intruders, and control its appliances and power usage via a cell phone or an Internet browser while you'reworking, at school, or even traveling abroad. You can also use it to monitor your children or pets, or keep tabs on an elderly family member. And business owners can use the system to keep an eye on their premises or employees.
By connecting the Pro Internet Gateway to your Internet router, you'll effectively create a wireless network that "connects" your home to the Internet. And by adding HomeRemote Pro accessories to your home, such as the Pro Door Sensor and Pro Lamp Module, or other HomeRemote Pro-enabled products, such as Electrical Appliance modules and Pro Motion Detectors (sold separately), you'll have the option of remotely controlling your heating and cooling system, lighting, blinds, garage door, and virtually any electrical appliance in your home.
Award-Winning Z-Wave Wireless Technology At the heart of the HomeRemote Pro System is Z-Wave wireless "mesh" technology, an award-winning wireless standard for home automation. Unlike traditional remote technologies that rely oninfrared signals, Z-Wave is not affected by walls or other barriers, and it offers two-way communication, giving you confirmation that your commands were received and executed. With Z-Wave, the guesswork and finger-crossing is taken out of the equation.
Because each "module" or HomeRemote Pro accessory acts as a repeater that extends the distance of the Z-Wave signals, with a few easily installed and strategically placed HomeRemote Pro accessories, your entire home can be covered in a matter of minutes without any hard-wiring or special installation.
Easy Set Up: No Special Tools or Wiring Required Setting up a HomeRemote Pro Monitoring System up couldn't be easier. Once you connect the Pro Internet Gateway to your router, you log into the HomeRemote Pro Web site, where you can customize your HomeRemote Pro System by naming the rooms in your home. (You can also personalize your HomeRemote Pro Web page with photos of yourself and other custom touches.) Then it's just a matter of plugging accessories into outlets throughout your home and adding them to your system.
The "installation" of HomeRemote Pro accessories is as easy as plugging in one of the several HomeRemote Pro modules into available electrical outlets. Once the modules, which are about the size of typical home appliance timers, are connected, you simply plug your lamp or appliance into it. The modules let you control appliances remotely (you can schedule them, or turn them on or off on demand), and they will also act as "repeaters" that effectively extend your home's Z-Wave wireless network. For more information on HomeRemote-compatible products, visit www.homeremote.net.
The HomeRemote Pro Wireless Video Camera with Night Vision measures 1.75 x 2.75 x 3.8 inches (LxWxH) and is protected by a one-year limited warranty.
What's in the Box One HomeRemote Pro Wireless Video Camera with Night Vision (HRPC2), Camera Mounting Kit and Stand, Power Adapter for Camera, CD with Recording and Viewing Software, Ethernet Cable for Connection to Router, and Wireless Camera Antenna.
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