Sony BDP-N460 Blu-ray Disc Player (Black) Review

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(More customer reviews)I've had this player for several days now. Blu-Ray playback appears to be good, although I don't really have anything to compare it to. But so far its other attributes leave a great deal to be desired.
Netflix playback is especially poor. I waited to buy this unit for its Netflix capability to kick in, and was using the Roku HD player in the meantime. Even with a wired connection, the Sony's Netflix HD content playback is noticeably sluggish and jerky, almost to the point of being unwatchable, compared to the Roku player connected wirelessly to the same router. I watched parts of the same video on each player and the difference is not subtle; it is pronounced.
Also, the upscaled DVD picture on this player is very, VERY soft, almost to the point of looking out of focus, even with the TV's Sharpness setting turned up to maximum. This is in comparison to the Sony DVP-NS700H upscaling DVD player I had been using previously, which appears to have a sharper, crisper image; again, the difference is noticeable.
I'm going to try a few more DVDs and see if Sony and/or Netflix tech support can address the streaming problem, before I give up and return the unit. I had hoped this player would be a nice addition to my BRAVIA setup (46" Z4100 LCD TV), but so far it's let me down.
UPDATE: I called Sony and went through three levels of support. They agreed with my description and assessment of the Netflix HD picture quality and told me there was nothing that could be done about it. I also called Netflix and they couldn't help either; none of their suggestions worked. If I can't resolve this myself I'm going to have to return the player.
UPDATE 2: Amazon on Demand HD video looks fine; very good, actually. Looks like this is a Netflix issue (probably the onboard software, not the stream, since Netflix still looks fine on the Roku) that will have to be fixed with a firmware update sometime in the future.
UPDATE 3: CNET has now reviewed this product. From their review of the player's Netflix performance: "We also noticed that the overall streaming video quality seemed to be slightly worse than we're used to seeing. We saw more "jerky" playback than we're used to seeing on other players".
UPDATE 4: The Sony firmware update issued on December 22 has had no effect on the Netflix HD streaming quality. It looks the same as it did before.
UPDATE 5: For reasons unrelated to this issue, I upgraded my cable internet service to Cablevision's "Optimum Boost," which among other things is supposed to more than double Internet speed. Indeed, I'm now seeing over 20 Mbps on [...]. Nevertheless, the problem remains; the Netflix HD video is still "jerky". Apparently the problem is not the network. I think it may be that the Sony does a poor job handling the Netflix stream compared to the Amazon stream, such as, e.g., upconverting from 720p to 1080p.
UPDATE 6: I did some more experimenting with the player, this time removing the HDMI connection and using component instead, setting the player's component output to 720p. This did not correct the jerky motion problem; it looked essentially the same.
UPDATE 7: The June 14 firmware update (version 146) has had no effect on resolving this problem. I think it's officially hopeless.
UPDATE 8: Well, after a year, there is finally a solution (and it's not the recent firmware update); great thanks to commenter Dean Ferreyra the review thread. Turning off the CineMotion feature on the Sony TV for the HDMI input where the BDP-N460 is connected appears, for the moment, to have solved the problem. Even sweeping camera shots appear smooth and fluid.
Thanks so much to Dean and everyone else who has tried to help resolve this over the past year. If the problem stays solved, I may come back and change my star review.
UPDATE 9: I'm pleased to report that the Netflix HD motion problem has not re-occurred since I turned off CineMotion. I'm very happy with this, and it's remarkable how much the intrinsic value of this machine has gone up as a result. But I'm keeping the 2-star rating for three reasons: (1) the fact that I had this unit for a year with one of its major features effectively disabled, greatly reducing its ultimate value; (2) Sony's utter failure to recognize this simple solution when I called their CSD about it last year, let alone correct it in a firmware update; (3) the fact that CineMotion is a Sony feature, so the problem itself and the failure to address it in advance, let alone solve it, were entirely Sony's fault.

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Experience Blu-ray Disc movies in Full HD 1080p quality with stunning HD sound that supports enhanced audio formats including Dolby TrueHD and dts-HD Master Audio. You can also play and upscale your DVDs to near high definition. Connect to the internet and instantly stream thousands of movies, videos, music and more from Netflix, YouTube, Slacker and other leading content providers with the Sony BDP-N460 Network Blu-ray Disc player.

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