Average Reviews:
(More customer reviews)I bought this modem because it identical to the Comcast provided rental unit I have been using continuously for six years without a single problem or dropped connection. They have now raised the modem rental to $7.00 per month so buying my own modem is long overdue. I purchased this on Amazon Marketplace at a good price.
The problem I have encountered is that after connecting the new modem, I called Comcast to register the MAC address, I was told that it was "already in one of their systems but not in their inventory and the systems don't talk to each other so it can not be registered." I have written them asking for a better explanation or resolution and so far have only received a canned answer which does not address the problem. Great modem based on my past experience and I'm happy with Comcast's product but Comcast's support computing systems seem to be very poorly done.
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Terayon, the leader in DOCSIS® 2.0 technology, offers the only end-to-end DOCSIS 2.0 certified/qualified solution. The DOCSIS 2.0 certified TJ 715x represents Terayon's third generation of DOCSIS 2.0 modems and is the most widely deployed DOCSIS 2.0 modem. Terayon's DOCSIS 2.0 products have been rigorously tested in both the field and laboratoryfor performance and to assure interoperability.
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