Cisco-Linksys Range Plus Wireless USB Compact Adapter Review

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(More customer reviews)The big problem with this adapter, is that if you use windows XP (which many people still do) and you have Service Pack 3 (which 99% of XP users do) it will work for a few weeks and then not work anymore, as I experienced and was later told by Linksys support. The adapter works fine with Windows Vista, XP - SP1 or SP2 -just not SP3. The specifications on the product packaging do not specify this issue and after calling Linksys 4 or 5 times perhaps you will get a representative who knows enough to inform you of the issue. Almost everyone who has XP has SP3. When an XP user installs updates SP3 will eventually be installed unless they manually install updates and refuse to install it. New Windows XP installations are SP3 at this point unless you specifically get SP2 (Which most people won't) so there is really no point in installing this adapter with Windows XP, unless you can uninstall XP3 as an update or install Windows XP SP2 and manually not install SP3. I was told by Linksys support to purchase Linksys Wusb54gsc, since it was made compatible with XP SP3. While the phone support was somewhat helpful and expedient, the company's customer satisfaction standards are pretty low. They refused to take this product back and send me the right adapter even though they were 100% at fault. Another company that doesn't really care about their customers - imagine that. Linksys should: ----- A) stop selling these adapters to Windows XP users ----- B) List the problem with XP SP3 on the package under compatibility ----- C) Issue a recall for all XP SP3 users and either replace the adapter with one that works with this application or fix current adapter. To find your systems compatibility (Operating system, version or year, service pack #, memory in ram and processor version and speed) click start, control panel and system.

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The RangePlus Wireless Network USB Adapter is the simple way to add or upgrade wireless connectivity in your desktop or notebook computer. Just plug it into your computer s USB port and enjoy incredible high-speed wireless network access while retaining true mobility.

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