Average Reviews:
(More customer reviews)Before I share my thoughts, I want to emphasize that I'm not only commenting on the product itself, but also on the Amazon partner that sold it and the manufacturer of the product as well.
I placed the order with Amazon. OneCall was the Amazon partner to actually fill the order. The product arrived well in advance of the advertised date. Due to other conflicts in my schedule, it sat on my desk for about 2 weeks before I had a chance to even look at it. Regretfully, when I initially set it up, it did NOT work....I am relatively saavy with respect to computer trouble-shooting and was able to conclusively determine that the sending and receiving units were NOT able to see one another. All of the other aspects of set-up were fine...computer saw the USB sender device, patch cords allowed me to connect the USB receiver device to my 20-year old Sony stereo receiver (red/white RCA inputs).
I initially attempted to contact the manufacturer, AudioEngine, over the July 4th weekend. Duh.....stupid move, of course, on my part. Never-the-less, I also contacted OneCall after the July 4th weekend to explore their return options. For the record, they were more than eager and ready to accommodate my return for credit or a replacement unit. That being the case, I indicated I wanted to give AudioEngine a chance to reply to my contacts to them. The next day, I received an e-mail from AudioEngine support verifying my situation and affirming that I probably did have a defective sender or receiver in the package I received from OnceCall. (Oh well, as the expression goes, S%$# HAPPENS.) AudioEngine, ON THE SPOT, IN THE FIRST E-MAIL to me, indicated that they would be sending a replacement unit.....no questions asked. The replacement unit arrived via FedEx two days later....along with instructions and an RMA# for returning the defective unit directly to AudioEngine.
FOR ALL WHO READ THIS, PLEASE HEAR ME LOUD AND CLEAR, ONECALL AND AUDIO-ENGINE WERE POSITIVELY AWESOME IN THEIR RESPONSE (Just read some other product reviews here on Amazon to realize that this isn't always the case.)
I AM VERY PLEASED TO WRAP UP MY THOUGHTS ABOUT THIS PRODUCT BY STATING THAT THEAUDIOENGINE W1 PREMIUM WIRELESS AUDIO ADAPTER WORKS LIKE A CHARM.....EXACTLY AS ADVERTISED BY AMAZON, ONECALL, AND AUDIOENGINE. I might add that I live in a home that is about 80 years old and, that being the case, the walls and ceilings are all plaster and steel mesh (not chicken wire or wood) lathe.....all that steel lathe holding the plaster to my walls has given some wireless routers I've tried a run for their money. Not sure why....but absolutely NO ISSUES here with that this time.
Anyway, I must concur with and support the highest praise of the 9 other reviewers of this product. I know individual experiences and situations will always exist, but this unit worked "plug & play" and exceeded what I would have expected based upon my experiences with other "wireless audio" products.
A+++ to Amazon.....OneCall....and AudioEngine for service, support and product! Praise earned....Praise due.....Praise given!
(By the way, I am a professional musician, performer and educator....music is my life and listening to it almost 24/7 is a part of that life.)
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Transfer music wirelessly from any audio device or computer to your Audioengine powered speakers, surround receiver, or powered subwoofer. CD-quality HD stereo sound with no reduction in audio quality.
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