8/20/2011

Cisco-Linksys Wireless-G Broadband Router with SRX200 (WRT54GX2) Review

Cisco-Linksys Wireless-G Broadband Router with SRX200 (WRT54GX2)
Average Reviews:

(More customer reviews)
I have had pretty good success with Linksys products in the past and I would consider myself an above average user. So when I read some negative feedback about this product I figured it was just some user configuration issues. Was I wrong!!!
It wireless fuction worked off and on for a couple of weeks before I exchanged the model at the store. The second model had the same problem. During my 2 months of dealing with this nightmare I must have spent 30 to 40 hours on the phone with tech support. The first time I was on hold for over 3 hours. I had to reexplain the issues to tech support each time (you would think they could just read the case notes!!). EVERY time they asked if I was using a Linksys adapter card or if I was running WPA security. Each time I politely explanined that I did not have a Linksys card and that I would like to run WPA because the box, literature and website all said the device was backwards compatible with any b/g device and that it supported WPA. I finally gave up and turned off all security features and I still had the same problem.

Do not buy this router!! The frustration that is involved if it does not work with an internal Intel wireless card is unbelievable. And the tech support is all done from India, which is fine, but there is a real language barrier sometimes.

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WLS G SRX200 RTR MIMO W/ 4 PT SWCH

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